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My new turtle has a soft shell and looks sick. What should I do?

Updated On September 23rd, 2025

I got this turtle from this lady they didn’t know nothing about turtles and I think it’s a fungal infection it’s all white and the nutrition was very bad they only gave him one pellet a day he’s a year old and It’s very small what can I do for it’s shell I feel so bad they kept him in a very small plastic box like barely enough water I have another turtle they are not in the same tank I’m trying to help this poor turtle I’m worried he’s very active hes very skinny his is soft almost wet like

1 Answer

Most Helpful Answer

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Answered By Angel Alvarado, LVT

Licensed Veterinary Technician

Published on December 24th, 2018

Maintain pristine water quality and proper water temperature. Provide a basking area with a heat lamp and unfiltered UVB lighting. Feed a balanced diet including prey (feeder fish, nightcrawlers, etc), fresh greens and vegetables and commercial pellets. Provide a multivitamin and calcium supplement in powdered forms. These can be sprinkled on the food. Bits of raw beef heart can be used to stimulate the appetite. Use a soft bristled toothbrush and diluted Betadine or chlorhexidine (Hibiclens) to cleanse the shell daily. Allow for a 1 hour dry dock (keep him out of the water) after each cleaning. Ideally, he should be examined by your veterinarian or a vet experienced in treating reptiles to confirm the infection and to administer medication if indicated.

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