How will I know my pet question is answered and about charges?

Question

Inhate this site. You need to have a system to notify us when our question is answered. You close it out and imsuppose you charge me before question is answered? Pet's info: Cat | Domestic Shorthair | Female | spayed | 12 lbs

Dr. Melanie, BVSc MS · Accepted Answer

I'm sorry that has happened to you. You should get an email from the site when you get a response, but you may need to check your spam folder just in case. Or it could have been a glitch. I suggest you contact customer service at customerservice@Petco Pet Education Center, formerly Petcoach.com to get further help. Best of luck.

How will I know my pet question is answered and about charges?

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