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What's the process for using my pet insurance at the veterinarian?

Updated On September 23rd, 2025

Pet's info: Dog | Mixed Breed | Female | unspayed | 2 years and 9 months old | 20 lbs

What kind of pet insurance do you accept?

1 Answer

Most Helpful Answer

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Answered By Dr. Strydom, DVM

Veterinarian

Published on April 8th, 2019

We are not a veterinary clinic so we do not deal with pet insurance. Vet clinics do not "accept" insurance per se. You take the pet into the vet clinic for treatment and you pay the bill. Then you submit a claim to the insurance company and they reimburse you directly. The vet can fill out a form for you if need be but they do not deal directly with the insurance company.

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