How to remove crusty film and hair from my dog's dry eye safely?
Updated On September 23rd, 2025
Pet's info: Dog | Pekingese | Male | neutered | 30 lbs
My dog has chronic dry eye. We have scripts for him and eye lube, the whole bit. But he gets a dry crusty film on his eye ball with hair stuck in it. How can I get this off without hurting him?
2 Answers
Most Helpful Answer
Published on June 8th, 2018
Tito is a cute little guy! You can’t really pick at that or rub at it at all. You can use a plain, saline eye wash to flush that out as best you can. However, this amount of a film is a sign that your dog’s dry eye is not controlled. I would increase your eye lube to three times daily and use a brand like Genteal Gel Severe (or generic equivelent). Having your dog’s tear production rechecked would be a good idea. There are a few different options like Cyclosporine or Tacrolimus and some work better for different dogs.
1Pet Parents found this answer helpful
Related Answers from Veterinarians
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Published on March 7th, 2019
Moistened cotton balls and make up applicators are good products to clean the eyes out. Many dogs with dry eye benefit from using a daily lubricating drop 3 to 4 times a day as well. I recommend to discuss adding this into the regiment with your veterinarian. I hope this helps and please feel free to post any additional questions.
1Pet Parents found this answer helpful
My dog has dry eye and gets tacrolimus ointment.03% 2X a day. In the morning her eye is crusty from the residue. It is difficult for her as I clean her eye Tim with a soft cloth and water. Is there a product I can use that would not be as crusty?
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