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How to remove crusty film and hair from my dog's dry eye safely?

Updated On September 23rd, 2025

Pet's info: Dog | Pekingese | Male | neutered | 30 lbs

My dog has chronic dry eye. We have scripts for him and eye lube, the whole bit. But he gets a dry crusty film on his eye ball with hair stuck in it. How can I get this off without hurting him?

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1 Answer

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Answered By Dr. Andrea

Veterinarian

Published on June 8th, 2018

Tito is a cute little guy! You can’t really pick at that or rub at it at all. You can use a plain, saline eye wash to flush that out as best you can. However, this amount of a film is a sign that your dog’s dry eye is not controlled. I would increase your eye lube to three times daily and use a brand like Genteal Gel Severe (or generic equivelent). Having your dog’s tear production rechecked would be a good idea. There are a few different options like Cyclosporine or Tacrolimus and some work better for different dogs.

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