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Why is my dog losing hair and has rough skin under her neck?

Updated On September 23rd, 2025

Pet's info: Dog | Labrador Retriever | Female | 45 lbs

My black lab overnight lost or she scratched her hair off under her neck. Looks like ruff skin. What is issue or what can I do to help her. Thanks Carey

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2 Answers

Most Helpful Answer

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Answered By Steve Popish, DVM

Veterinarian

Published on January 14th, 2018

Sorry about Riley. Looks like Riley has an active skin condition that needs examination and treatment from your local veterinarian. The neck is frequently affected with local skin problems due to most dogs having collars that either become wet or irritate the skin. It is also very easy to scratch that area with the hind leg. The rough skin area can indicate an infection related to secondary bacteria or yeast. Frequently, certain parasites such as mites or fleas can contribute to this problem. Your veterinarian will perform some diagnostic testing and gather information regarding this problem to help find the best treatment and preventative program for your dog. You may want to put a t-shirt or something over the area to avoid further irritation from scratching prior to your appointment. Skin problems are common and usually respond to treatment, so best of luck with Riley. Thanks, Steve Popish, DVM

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    Answered By Daniel Fonza, DVM

    Veterinarian

    Published on

    Hi there and thank you for using pet coach to address your concern. From your picture, I suspect that this is a bacterial skin infection. I would recommend using the below recommended products. If this does not resolve or it worsens I would recommend having a veterinarian examine her so that the most appropriate diagnostic and treatment recommendations can be made. I hope this helps! Please let me know if you have any other questions or concerns and I would be more than happy to help you further. 1. Douxo PS chlorhexidine combination shampoo and bathe twice weekly until the infection is resolved 2. Malacetic conditioning spray and apply to the area until resolved These can be found online quite easily.

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